RETURN & EXCHANGE POLICY
Effective Date: April 2026
At Purposefully Purposed, each item is created with intention and care. Because many of our products are made-to-order, we have specific guidelines for returns and exchanges.
1. ALL SALES POLICY
All items are made-to-order. For this reason, we do not accept returns or exchanges for:
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Incorrect size selection
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Buyer’s remorse
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Change of mind
Please review sizing charts carefully before placing your order.
2. DAMAGED OR DEFECTIVE ITEMS
We will gladly replace items that arrive:
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Damaged
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Defective
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Incorrect (wrong item received)
To request a replacement:
Please contact us within 7 days of delivery with:
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Your order number
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A clear photo of the issue
Send to:
info@purposefullypurposed.com
If approved, we will send a replacement at no additional cost.
3. ORDER ISSUES
If there is an issue with your order (missing item, incorrect product, etc.), please contact us within 7 days of receiving your order.
4. SHIPPING DELAYS
We are not responsible for:
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Shipping delays caused by carriers
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Incorrect shipping addresses provided at checkout
Please ensure all shipping information is correct before placing your order.
5. NON-RETURNABLE ITEMS
The following items are not eligible for return or exchange:
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Worn or washed items
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Custom or personalized items
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Sale or discounted items (if applicable)
6. REFUNDS
We do not offer refunds unless:
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The item is defective or damaged
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A replacement is not available
7. CONTACT US
If you have any questions or concerns, please reach out:
info@purposefullypurposed.com
www.purposefullypurposed.com
We appreciate your support and understanding as each purchase helps further our mission and impact.
